Privacy Policy

GP PROPERTY

This privacy policy applies between you, the User of this Website and GP PROPERTY, the owner and provider of this Website. GP PROPERTY takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

Definitions and interpretation

  1. In this privacy policy, the following definitions are used:

Data

collectively all information that you submit to GP PROPERTY via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Cookies

a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Data Protection Laws

any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;

GDPR

the General Data Protection Regulation (EU) 2016/679;

GP PROPERTY, or us

GP PROPERTY, a company incorporated in England and Wales whose registered office is at GP Property Services, 7 Upper Shott, Cheshunt, Waltham Cross, Hertfordshire, EN7 6DR.

UK and EU Cookie Law

the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronxic Communications (EC Directive) (Amendment) Regulations 2011;

User or you

any third party that accesses the Website and is not either (i) employed by GP PROPERTY and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to GP PROPERTY and accessing the Website in connection with the provision of such services; and

Website

the website that you are currently using, gppropertyuk.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

  1. In this privacy policy, unless the context requires a different interpretation:
    1. the singular includes the plural and vice versa;
    2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
    3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
    4. "including" is understood to mean "including without limitation";
    5. reference to any statutory provision includes any modification or amendment of it;
    6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  1. This privacy policy applies only to the actions of GP PROPERTY and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
  2. For purposes of the applicable Data Protection Laws, GP PROPERTY is the "data controller". This means that GP PROPERTY determines the purposes for which, and the manner in which, your Data is processed.

Data collected

  1. We may collect the following Data, which includes personal Data, from you:
    1. name;
    2. contact Information such as email addresses and telephone numbers;
    3. demographic information such as postcode, preferences and interests;
    4. IP address (automatically collected);
    5. web browser type and version (automatically collected);
    6. operating system (automatically collected);
    7. in each case, in accordance with this privacy policy.

How we collect Data

  1. We collect Data in the following ways:
    1. data is given to us by you;
    2. data is received from other sources; and
    3. data is collected automatically.

Data that is given to us by you

  1. GP PROPERTY will collect your Data in a number of ways, for example:
    1. when you contact us through the Website, by telephone, post, e-mail or through any other means;
    2. when you use our services;

in each case, in accordance with this privacy policy.

Data that is received from third parties

  1. GP PROPERTY will receive Data about you from the following third parties:
    1. Website tracking application;

Data that is received from publicly available third parties sources

  1. We will receive Data about you from the following publicly available third party sources:
    1. Facebook & Twitter;

Data that is collected automatically

  1. To the extent that you access the Website, we will collect your Data automatically, for example:
    1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
    2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

Our use of Data

  1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
    1. internal record keeping;
    2. improvement of our products / services;
    3. transmission by email of marketing materials that may be of interest to you;
    4. contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;

in each case, in accordance with this privacy policy.

  1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
  2. For the delivery of direct marketing to you via e-mail, we\'ll need your consent, whether via an opt-in or soft-opt-in:
    1. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out.
    2. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we\'ll provide.
    3. if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed "Your rights" below.

Who we share Data with

  1. We may share your Data with the following groups of people for the following reasons:
    1. our employees, agents and/or professional advisors - For contact, admin and marketing purposes.;

in each case, in accordance with this privacy policy.

Keeping Data secure

  1. We will use technical and organisational measures to safeguard your Data, for example:
    1. access to your account is controlled by a password and a user name that is unique to you.
    2. we store your Data on secure servers.
  2. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@gppropertyuk.co.uk.
  3. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

  1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
  2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

  1. You have the following rights in relation to your Data:
    1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
    2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
    3. Right to erase - the right to request that we delete or remove your Data from our systems.
    4. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
    5. Right to data portability - the right to request that we move, copy or transfer your Data.
    6. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
  2. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@gppropertyuk.co.uk.
  3. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner\'s Office (ICO). The ICO\'s contact details can be found on their website at https://ico.org.uk/.
  4. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Transfers outside the European Economic Area

  1. Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. We also share information with our group companies, some of which are located outside the EEA.
  2. We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, eg by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America.
  3. To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.

Links to other websites

  1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

  1. GP PROPERTY may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of GP PROPERTY. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
  2. We may also disclose Data to a prospective purchaser of our business or any part of it.
  3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

  1. This Website may place and access certain Cookies on your computer. GP PROPERTY uses Cookies to improve your experience of using the Website. GP PROPERTY has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
  2. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
  3. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling GP PROPERTY to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
  4. This Website may place the following Cookies:

Type of Cookie

Purpose

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  1. You can find a list of Cookies that we use in the Cookies Schedule.
  2. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
  3. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
  4. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
  5. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

General

  1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

  1. GP PROPERTY reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

    You may contact GP PROPERTY by email at info@gppropertyuk.co.uk or by phone on 07931 999 677.

01 May 2018

Cookies

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.




Analytical/performance

We use the following analytical/performance cookies:

Description of Cookie

Purpose

Third Party Cookie - for analytical purposes through website tracker

Third Party Cookie - for commercial purposes through social media platforms

Testimonial 1

We could not rate this team highly enough. They were polite, helpful and tidy during their time with us. Nothing was too much trouble, every problem encountered was solved

– Mr and Mrs P Drury

Testimonial 2

Well worth the wait for these guys. Could not have wished for a better building experience for our 2 storey extension. Would have no hesitation in recommending them to friends and family. Courteous, respectful and hardworking. They’ve been in our house for four months and we will actually miss them!

– Julie Heming

Testimonial 3

A first class job, on time and on budget. Highly recommended

– Vince Browne

Testimonial 4

Gary and Paul were courteous and friendly throughout the renovation project. We had a rear extension, kitchen, utility room and reception room renovated. Project lasted around 3 months and although renovations are messy, they left the house in a usuable/clean state at the end of each work day. I would highly recommend them to anyone who needs work completing.

– Jay

Testimonial 5

We are so grateful and indebted to Gary and Paul for the work they have completed on our house renovation and would not hesitate to call upon them when needed in the future. They genuinely are the most courteous, friendly and mindful company we have ever come across. The work they undertook included building a new pitched roof extension to the back of our existing house and renovating the existing ground floor footprint to an architects plans. Other work included fitting a new kitchen, tiled the complete ground floor, fitted new internal doors a new ground floor toilet and utility room. Nothing was ever too much trouble. Their experience, problem solving and advice was invaluable to the project. Gary and Paul were with us for just over 3 months and their consideration to ensure we kept running a normal family home made our life and the time seamless. We now have such a beautiful home to be proud of thanks to their dedication and effort. We would not hesitate to recommend them.

– Gordon Salmon

Testimonial 6

Work undertaken - fitting a new kitchen and renovation of an extension including new windows and door. Gary and Paul were punctual each day and made sure all areas were kept clean and tidy at the end of the day. The work was good and the kitchen and extension now look very good and much improved. I found them to be professional, knowledgeable and skilled. If they are available I am planning to use them again this year.

– John

Testimonial 7

I don’t have a bad word to say about Gary and Paul. They completed exemplary work on our loft extension at a very reasonable price. From start to finish, they were professional, reliable, and easy to communicate with. They explained every step, kept us informed, and were always happy to answer questions or accommodate requests. Their attention to detail is outstanding, and the quality of their work is flawless. They were punctual, tidy, and respectful of our home throughout the entire project. It’s clear they take real pride in what they do. We’re thrilled with the results and the space has been beautifully transformed. Trustworthy, skilled, and genuinely great people—I’d use them again in a heartbeat and have already recommended them to friends. If you’re looking for top-quality builders, look no further.

– Jason

Testimonial 8

Incredible service from start to finish, outstanding workmanship. I would not hesitate to recommend them to anyone, they have made a whole house build stress free, can't thank them enough!!

– Clea Martin

Testimonial 9

GP Property services were amazing throughout the build, they were extremely punctual and kept the site tidy at the end of each day. They paid attention to every little detail and the completed finish is spectacular. Any major building work can be stressful but their professionalism and workmanship made the whole process relatively stress-free. We couldn't have asked for more pleasant builders, we would highly recommend GP Property Services.

– Ross Graham

Testimonial 10

Gary and Paul worked with us for over a year, converting/ extending our loft space and building us a side and rear extension. The extensive work done on our property by Gary and Paul was always of the highest standard throughout. From the quote stage to the final weeks, Gary and Paul were professional, but also very friendly and approachable. We had to reside in our property during our renovation (a family of five, including children) and Gary and Paul quickly became trusted members of the household while still maintaining their professionalism, and sometimes having the patience of saints inorder to work around and with our busy family. Gary and Paul are both extremely highly skilled, and always ready to answer any questions you have regarding your project. They built us our dream home, and we will be forever grateful. We trust them wholeheartedly and highly recommended them for all building and extension work. Our renovation can be seen on Instagram @renovationbungalow_thornbera

– Paula